General shipping information.
Orders within Ireland and the UK are sent via An Post. Orders are typically processed and posted the following day after purchase. Orders placed on a Friday will be posted the following Monday.
Deliveries within Ireland:
A flat rate of €2.95 for orders up to €20.00
Postage of orders over €20.00+, free
Delivery to the U.K.:
A flat rate of £2.95 on orders up to £20.00
Postage of orders of £20.00+, free
If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery.
It is the responsibility of the customer to ensure there is someone at the delivery address at the specified date to sign for the parcel. If no one is present the courier may deliver the goods to a neighbour either side or directly opposite and should leave a card to advise where this parcel has been left. If a parcel has been delivered but you are claiming non receipt of a parcel then please allow 3-5 days from date of notifying us to allow us to investigate with the courier. If a refund is applied and the goods are later located then we reserve the right to place a debit for these goods unless you return them to us.